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  • Identity As a Revenue Generator: Getting Started with Customer-Focused Identity Management
    Source: ForgeRock
    White Paper: Identity is a fundamental requirement to digital growth. Businesses and organizations cannot properly take advantage of mobile, cloud, or
    Internet of Things (IoT) technologies without a scalable and repeatable identity strategy. Without it, they have no way to identify and engage with their customers in a meaningful way - whether it be through a laptop, mobile phone, tablet, connected car, healthcare wearable, connected home device or the next great connected innovation. This guide is designed to help you understand the essentials of customer-focused identity and how it helps you engage with your customers.
  • Delivering on Promise of Digital Transformation
    Source: BMC Software
    White Paper: Rapid shifts in the ways that technology and information are consumed and delivered - through cloud computing, big data, social networking, and smart devices - are transforming how companies compete. IT is at the center of the fray, working with business leaders to develop and execute a digital transformation strategy that capitalizes on these major new technologies. In order to lead this transformation, IT executives must focus on three areas: collaborating with business leaders to build a strategic vision, modernizing technology infrastructure, and rebuilding IT organizations to execute against new digital business goals.
  • Moving Beyond the Costs and Risks of IT Friction
    Source: BMC Software
    White Paper: In a first-of-its-kind study, IDC has docu­mented the costs of business risks cre­ated when business and IT teams fail to communicate effectively. Hear how enterprises are addressing the friction associated with IT needs and the gaps and opportunities that exist between business needs and IT service delivery models.
  • The Future of IT: A Customer First Approach
    Source: BMC Software
    White Paper: IT is embracing to this new world of consumerized technology, with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity.
  • Making the Move to a Cloud-Based IT Service Management (ITSM) Platform
    Source: BMC Software
    White Paper: Today's mature cloud-based ITSM solutions can give you the flexibility and agility you need-without sacrificing security, stability or performance. In this THINKstrategies, Inc. white paper, you'll learn why businesses are moving to cloud-based ITSM and the advantages they've achieved. Explore how this innovative approach to IT management might be right for your organization.
  • A Practical Guide to Understand and Benefit from the Consumerization of IT
    Source: BMC Software
    White Paper: Consumerization of IT forces enterprises to rethink their approach to IT service delivery. What does consumerization really mean and why does it matter? Understand the basics to accurately identify the practical implications and benefits for your organization. This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations.
  • The New IT
    Source: BMC Software
    White Paper: Your people and business can do amazing things when technology runs at its best. The new ITSM experience helps organizations achieve greatness in today's mobile, social and user-centric reality. Discover a better way for users to access service and support anywhere, anytime. Explore enhanced productivity for IT staff, and seamless integration across IT operation management systems. Download now.
  • Meeting the Exploding Demand for New IT Services
    Source: BMC Software
    White Paper: The last five years have fundamentally changed the way people interact with technology, leaving IT in a reactive mode. As business customers have rushed to "consumerized" services and experiences, IT is beginning to redefine its approach to offering IT services.  In this eBook, explore the top trends driving the New IT for IT Service Management, and how leading organizations are evolving to focus on end-user experience.
  • What Does Friction Between Business and IT Cost your Organization?
    Source: BMC Software
    White Paper: Exploring Business and IT Friction: Myths and Realities," outlines key issues that cause friction between business users and IT, such as:
    * Gaps in customer satisfaction and the perceived value of services
    * Inadequate IT support, which decreases productivity and revenue
    * Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs

    See what 900 business and IT professionals had to say and get recommendations for change.
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  • Cloud Benefits for the IT Service Management Market
    Source: BMC Software
    White Paper: Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision that requires organizations to carefully assess the potential impact on business operations, a growing number of companies are clearly finding the move worthwhile.

    This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include:
    * The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs.
    * Improved alignment between IT and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively.
    * The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud.
    * The advantages of cloud-based adoption and upgrades, which makes the latest tools available more simply, quickly, and accurately while minimizing internal IT requirements.
    * The security provided through a properly built and supported cloud model.
    * How cloud-based solutions can reduce the risk associated with customary application deployment methods.
    * Advances in today's cloud infrastructures compared with previous generations of hosted and managed services.
    * The agility cloud-based solutions enable for adapting to fast-changing business requirements.

    Download the white paper now to learn more.
  • Securing the Virtual Infrastructure without Impacting Performance
    Source: Bitdefender
    White Paper: Security that is not built for a virtualized environment can quickly lead to performance degradation. Learn how a security solution specifically built for a virtualized environment will get you the security you require, without sacrificing the benefits of virtualization.
  • The 6 Most Important Things to Know about VDI/DaaS Security
    Source: Bitdefender
    White Paper: New IT trends to support worker mobility - such as VDI and BYOD - are quickly gaining interest and adoption. But just as with any new trend, there are concerns and pitfalls to avoid. Download this paper to learn the most important considerations to keep in mind for your VDI project.
  • Enterprise Mobile VPN Technologies -- How Do They Compare?
    Source: Netmotion Wireless
    White Paper: The secure remote access market is evolving and each type of VPN solution is designed for a specific application and type of user. Learn about the characteristics of an ideal mobile VPN and see a side-by-side feature comparison of the different VPN solutions available.
  • Addressing the ROBO IT Paradigm
    Source: PC Connection
    White Paper: In the remote office, branch office (ROBO) IT paradigm, central IT organizations struggle to support distributed environments with the same service level that exists in the central office. This often results in a host of challenges, from WAN latency and application performance to security and central database availability. Furthermore, many of the ROBO offices have little to no staff with IT experience, and struggle to provide the simplest IT services on their own--even print serving and other simple office workloads. This paper takes a close look at these pain points, and how business leaders can overcome these obstacles.
  • HP Desktop Mini: The Desktop Has Evolved
    Source: PC Connection
    White Paper: With the ever increasing pace of business, streamlining of workloads and workflows, shrinking technology, network file storage, and the cloud, the desktop PC is evolving. No longer does every task require a power-centric, large, expandable PC chassis with massive hard drives. Performance, simplicity, versatility, space-saving, and power efficiency are the demands of today's business desktop PC. Yet, in the enterprise, security and manageability are still critical. With desktop virtualization just emerging, a powerful business PC is still where the majority of daily work gets done. HP's newest and smallest business desktop platform, the HP Desktop Mini, fits the bill without filling the space.

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