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Resource Library

  • 5 Critical Components of a Successful Customer Web Portal
    Source: Entrance Consulting
    White Paper: Consumers and businesses alike have come to expect customer portal access in markets like banking, retail, and shipping. Companies in other industries tend to lag behind this trend, and in a market of customers eager to drive down cost, this is an opportune time to differentiate yourself within your segment by leading your own customer portal initiative.
  • Approaches to Mobile App Development
    Source: Entrance Consulting
    White Paper: Selecting the platform for your next mobile app development project is not straight-forward. There are a variety of valid approaches each with its own trade-offs. While no single approach has yet to establish itself as the overwhelming choice in the industry there is a clear trend with strong backing from major research firms.
  • 9 Ways NetSupport DNA Can Help You Save Money
    Source: NetSupport Inc
    White Paper: NetSupport DNA can be downloaded, deployed and fully operational on up to 50 computers in under 30 minutes, so you can see for yourself the savings it can deliver.
  • Support IT Assets Across a Corporate Network
    Source: NetSupport Inc
    White Paper: NetSupport DNA is a complete ITAM solution for the effective management of the enterprise delivering a full suite of features to help support management and maintenance of IT assets.
  • Infographic: IT Asset Management for the Corporate Enterprise
    Source: NetSupport Inc
    White Paper: NetSupport DNA is a complete ITAM solution for the effective management of the enterprise delivering a full suite of features to help support management and maintenance of IT assets.
  • Manage Your Environment from Anywhere
    Source: NetSupport Inc
    White Paper: Read this product review to see how you can help IT troubleshoot from the field using iOS and Android devices.
  • Infographic: Multi-Platform Remote Control
    Source: NetSupport Inc
    White Paper: NetSupport features market leading security, from encryption, security keys, smart card support and full AD integration.
  • Remote Support For Any Environment
    Source: NetSupport Inc
    White Paper: NetSupport Manager delivers the very latest in remote PC support and desktop management capabilities from a desktop, laptop, tablet or Smartphone.
  • Is Security a Priority? See How Peers are Securing Their Environments and Allocation Budgets
    Source: Citrix Systems
    White Paper: 2015 CYBERTHREAT DEFENSE REPORT

    Download this definitive report on enterprise security. In this report you will learn about:
    - Security budget allocations
    - Types of threats
    - BYOD and security
    - Network technology Security deployment
    - Barriers to Establishing Effective Defenses
    - The Impact of SDN

    Download your complimentary copy
  • Case Study: Transform Service and Agility with Private Cloud Data Centers
    Source: VCE
    White Paper: Crédit Agricole is the biggest retail bank in France and one of the largest financial services groups in Europe. Learn about the IT Transformation strategy that enabled them support a rapidly changing business environment. This allowed them to redefine their organizational structures and processes which delivered the best possible customer service and improved profitability.
  • Converged Solutions Enable The Next-Gen Data Center
    Source: VCE
    White Paper: The VCE Value Brochure provides a high-level description of the VCE portfolio, which is designed for the next generation data center. You'll find an overview of the VCE core value proposition, brief descriptions of all the VCE products and capabilities, customer testimonials, and more.
  • Converged Infrastructure Systems Comparative Assessment: VCE vs. HP
    Source: VCE
    White Paper: Converged infrastructure systems have built a reputation for successfully increasing agility and reducing costs. Now it is time to take converged infrastructure to the next level. This report provides an objective overview of what IT departments and their stakeholders require from the next generation of converged infrastructure, including a detailed comparison of converged infrastructure systems from VCE and HP. Find out how these two vendors compare across a wide range of features and critical capabilities.
  • The World's Most Advanced Converged Systems
    Source: VCE
    White Paper: The ability to scale, adapt on-the-fly, focus on innovation, relieve IT burdens, and reduce IT management overhead are just some of the many advantages of converged infrastructure systems. Read on to learn why the VCE portfolio of blocks, racks, and appliances is recognized as the world's most advanced converged infrastructure.
  • Global Bank Chooses OpenText's Accessibility Solution
    Source: OpenText
    White Paper: After taking over a bank's North American credit card services, a Fortune 500 bank holding company - based in the United States, with global operations and 45 million customer accounts - started to look seriously into the accessibility of its online credit card statements. The department it acquired had already faced a lawsuit for its inability to meet the needs of visually impaired customers, and the new parent company wanted to make sure it didn't find itself in a similar situation. At the same time, it hoped to ensure that all of its customers were able to access their transactions in a manner that was comfortable to them.
  • Accessibility: Regulation, Risks and Solutions for Compliance
    Source: OpenText
    White Paper: This white paper, with expert insights from the American Foundation for the Blind (AFB ), discusses federal legislation for document and web accessibility, recent ADA litigation case studies, the challenges related to complying with accessibility legislation and solutions for overcoming these challenges to deliver an inclusionary, quality customer experience.

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