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  • Zendesk Reaches Higher Plane with Help from New Relic and Rackspace
    Source: New Relic
    White Paper: With more than 15,000 customers today in more than 140 countries, Zendesk is a hugely popular cloud-based customer service help desk system and is increasingly used by companies of all sizes including Groupon, OpenTable, Zappos, Gilt, Rovio, Dropbox, etc. Zengage, the company's blog, provides good insight into the company culture and into its rapid evolution.
  • Improve the Performance of Your AWS Applications
    Source: New Relic
    White Paper: Whether you're a seasoned New Relic user or are just starting to understand how our software-as-as-service (SaaS) platform can be used to monitor your cloud-hosted applications, there's always a new tip or trick you can use to achieve greater business impact. Here are five best practices that can help you improve the end-user experience, simplify management, and reduce the cost of your AWS environment.
  • An AWS User's Guide to Getting Started with New Relic
    Source: New Relic
    White Paper: Are you an AWS user looking to accelerate time to market? Lower costs? Or avoid painful mistakes as you migrate your applications to the Cloud? If you answered "yes" to one or all of the above, then this guide is for you. It offers everything you need to get started improving the performance of your AWS applications with end-to-end monitoring from New Relic.
  • New Relic for Amazon Web Services
    Source: New Relic
    White Paper: Whether you've already moved to the Cloud or are getting ready to migrate, New Relic helps Amazon Web Services (AWS) users improve the performance and end-user experience of their business-critical applications.
  • The Case for SaaS Application Performance Management
    Source: New Relic
    White Paper: Application performance management (APM) focuses on monitoring, maintaining, and optimizing the performance and health of business applications across development, test, datacenter, and network environments. This whitepaper reviews questions posed by New Relic to Mary Johnston Turner, research vice president of IDC's Enterprise System Management Software practice, on behalf of New Relic's customers.
  • Get the Facts: LTO Tape Reliability Saves
    Source: Ultrium
    White Paper: Don't listen to the hype. Tape remains the most reliable storage solutions available. Find out the truth about backups and why disk and tape play key roles in the storage hierarchy.
  • A Comparative TCO Study: VTLs and Physical Tape
    Source: Ultrium
    White Paper: This ESG study by Mark Peters evaluated a common industry-standard disk VTl deduplication system (with 15:1 reduction ratio) versus a tape library with LTO-5, drives with full nightly backups, over a five-year period. The scenarios included replicated systems and offsite tape vaults. In all circumstances, the TCO for VTL with deduplication ranged from about 2 to 4 times more expensive than the LTO-5 tape library TCO. The paper shares recent ESG research and lots more.
  • LTFS Hits the Mark in Media Entertainment: An In-Depth Introduction to LTFS for Digital Media
    Source: Ultrium
    White Paper: In the media and entertainment industry, content is king. The majority of this content is now produced in digital form and virtually all of this content has digital distribution; that content is not digital data. Protecting that content, the lifeblood of this industry, with the right data storage solution is more important than ever.
  • Revisiting the Search for Long-Term Storage -- A TCO Analysis of Tape and Disk
    Source: Ultrium
    White Paper: The Clipper Group, a 20-year old computer industry analyst firm, inde-pendently funded a total-cost-of-owner-ship (TCO) study to compare the costs of backend storage on high-capacity SATA/SAS disks and LTO tape for holding archived data. This is the fourth iteration of this TCO study and is in many ways an update to the one done in 2010. The study's goal was to de-termine the relative economic rela-tionship of the cost of storing archived data on disk versus tape in a large en-terprise over a forward-looking nine-year period, which was long enough to reach long-term conclusions. We found that the average cost for a disk-based backend storage solution costs about 26 times as much as the average cost of a tape-based solution using an automated tape library (ATL). This is not a declaration that tape is better than disk, as each serves a valuable purpose in archiving and you probably need a mixture of the two.
  • Top Six Things to Consider with an Identity as a Service Solution
    Source: Centrify Corporation
    White Paper: The amount of apps, passwords, and identities that your employees need to manage every day can really stunt productivity. IT doesn't like it either. After all, they're just trying to ensure the security of your enterprise but they're often burdened with password retrieval activities when they could be focused on more value-added tasks. Because your employee have work to do, and they're suffering from password fatigue, they resort to using passwords that circumvent security practices-inviting hackers into your enterprise data. Solutions to solve the problem are often cumbersome making a complicated problem...well, more complicated.

    Is there a better way?

    Absolutely: unified identity management with an identity as a service solution (IDaaS).

    Download the white paper: Top Six Things to Consider with an Identity as a Service Solution. You'll discover how an IDaaS can help you drive user productivity, enhance IT efficiency, improve security, mitigate risk, and lower total cost of ownership.
  • Managing Access to SaaS Applications
    Source: Centrify Corporation
    White Paper: IT professionals are grappling with not one, but three revolutions at the same time.
    * First, cloud computing provides easy and dynamic access to information technology.
    * Next, the ecosystem of cloud-based SaaS applications has exploded thanks to cloud computing.
    * Finally, this SaaS ecosystem has helped power an even bigger boom of consumer-friendly mobile devices and apps that access SaaS.
    This Essential Guide examines the opportunities and challenges of empowering, yet controlling, user access to SaaS applications. Specifically, identity management as a service promises to simplify secure access, and management of SaaS applications while reducing password sprawl. This guide will also review how mobile computing has added to the complexity of managing access to both corporate data and SaaS, and additionally help evaluate the options available on the market.
  • Office 365 Single Sign-On: High Availability without High Complexity
    Source: Centrify Corporation
    White Paper: For most organizations, the move to Office 365 (O365) is a leap forward in user experience, productivity,it simplification, and savings. But organizations that fail to implement Single Sign-On (SSO) reliably can slip backwards in several key areas. Risk can actually increase and productivity suffer. Learn how to make SSO reliable yet simple.
  • Enterprise File Sharing and Management: Achieving Productivity and Security
    Source: Attachmate
    White Paper: Dynamic file sharing across multiple platforms is the new normal in the world of work, creating an urgent need for large and highly-regulated enterprises to explore file sharing solutions that do not compromise data security. This Hanover Research study explores how these firms can achieve productivity and security in their file sharing and management processes.
  • vCloud Air DR Overview Video
    Source: VMware
    Webcast: Discover Disaster Recovery done right! Watch this 2-minute animated video for an introduction to vCloud Air Disaster Recovery and learn about the highlights and key benefits of the service.
  • The New Universe of Managed File Transfer: Why your existing solution might not be adequate
    Source: Attachmate
    White Paper: To meet the demands of today's business landscape, IT staffs must take steps to secure and integrate their information assets, while satisfying compliance mandates and optimizing corporate efficiency. This white paper presents managed file transfer (MFT) as a way to meet corporate information and data management requirements.

    We examine MFT with regard to its increasing role in achieving data integration-a critical component of any corporate integration strategy. We also assess older, less-sophisticated technologies such as FTP, which fails to meet the demands of today's complex business landscape.

    In addition, you'll learn how, through the use of advanced MFT, organizations can address the most serious security and privacy concerns, including those raised by the U.S. Congress with the introduction of the Personal Data Privacy and Security Act. And a particularly valuable section tells you what to look for in an advanced MFT solution.

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